FAQ

How long does shipping take?

Orders typically arrive within 1-12 business days depending on your location.

 

What is your return policy?

We offer a 30-day return and refund policy on all unused items. See our Returns & Refunds page for details.

 

Are your products safe for pets?

Yes. Every PawFresh product is made from pet-safe, non-toxic materials and tested for everyday use.

 

How do I track my order?

You'll receive a tracking link by email as soon as your order ships.

 

Still have questions?

Reach out any time through our Contact Us page and we'll get back to you quickly.